We're here to help with your order
Common questions
Open the app and check the order tracker on the home screen — it updates in real time from the kitchen. You'll also get a notification the moment your order is ready or out for delivery.
Call the restaurant directly using the number below and have your order number ready. The team can fix mistakes, arrange a remake, or issue a refund.
You earn points automatically on every order placed while signed in. In-store, show the QR code in the Scan tab at the register. Redeem points for free items from the Rewards tab.
Points appear within a few minutes of completing an order. If they're missing, contact the restaurant with your order number and they'll credit your account.
On the sign-in screen tap Forgot Password and we'll email you a reset link.
Go to Profile and choose Delete Account. This permanently removes your account, order history, and rewards balance.